COPS Monitoring Bulletin Newsletter #30

Haunted by GHOST SIGNALS? Ghost signals are received when an alarm system is mis-programmed to communicate signals under another customer's account number. These signals can cause false alarms, fines, and upset customers. Identifying and preventing ghost signals from haunting your customers was often a difficult task – until now! COPS' newly released ANI Block feature allows you to quickly tell us to ignore signals from a specific ANI/ caller ID (the originating number of the mis-programmed panel) for your customer's account. If you are experiencing ghost signals, you no longer need to re-program your customer's panel or wait for the other dealer to address the issue – simply contact Dealer Support and advise them of your customer's account number and the ANI value you want blocked, and the signals will then be ignored in the future! Please contact Dealer Support at 800.367.2677 x 1802 for more details. RELIABLE SERVICES FROM A NAME YOU CAN TRUST R Last June, Honeywell issued an announcement that they would be discontinuing their AlarmNet-A networks beginning August 1, 2015 (next month). All of Honeywell's announcements and reminder letters that include the termination schedule and other helpful information is located on our website at: http://copsmonitoring.com/AlarmNetA This does not affect accounts communicating over IP or GSM NOTICE TOTAL CONNECT We're excited to announce new discounted pricing for Total Connect internet, cellular, and combo units activated after May 31, 2015. COPS will automatically adjust the rates to the lower prices as your new accounts come online. Lower prices help you compete more effectively in the marketplace and make it easier to capitalize on the explosive demand for convenience, connectivity, and control! For more information contact Dealer Support at 800.367.2677 x 1802. R Be more competitive with lower rates from COPS and Honeywell