COPS Monitoring Bulletin Newsletter #28

ON THE GO Are you or your technicians still calling the central station to place accounts on test, check signals, and then take them off test? If so, you could be throwing away time and money on every job. Like the desktop version, MPower Me (Mobile Edition) was designed to be intuitive and easy to use. However, MPower Me has been simplified by placing the tools you and your technicians need at your fingertips when you are out of the office. Whether you're commuting to and from the office, providing after-hours customer support, installing/servicing security equipment at a customer's site, or diagnosing the cause of a runaway transmitter, MPower Me can prove to be an invaluable tool. Here are a few examples of how MPower Me improves your efficiency and returns some of your valuable time: Display Up-To-Date Account Information Field technicians rely on their toolset to get the job done and keep the customer happy. With the option to generate a current account overview on your mobile device, your technicians and customers can work together to ensure that the information is correct and bring peace of mind at the end of the service visit. Place Accounts on Test in Just 15 Seconds! Why spend time calling the monitoring station to place an account on test, when it takes a fraction of the time on MPower Me? In only 15 seconds , you can have an account ready to send test signals, and spend more time focusing on your customer. Watch Signals in Real Time! Save time by utilizing the scrolling list of alarms feature, which provides quick, real-time reporting information on triggered signals. List All Accounts on Test Managing multiple service calls in a short amount of time can be challenging enough without the added stress of trying to determine whether your technicians left accounts on test at the end of a service call. By choosing this option, you can instantly see which accounts are on test and take them off test in a matter of seconds! You can securely access and enjoy all the benefits of the full desktop version of MPower from any web-connected tablet or laptop. Need more options on the go? ? If you have questions about any of the features, or would like tips on how MPower can help you reduce false alarms, control costs, and increase service revenue, contact Dealer Support. Our team will help you get the most out of MPower! Not Fully MPowered? ! Login at m.copsmpower.com Place Accounts On Test In Just 15 seconds! Check Test Signals Watch Signals In Real Time! List All Accounts On Test Saving Time On Every Installation, Service Call, and Inspection Leaving a Lasting Impression With My Customers Using Real-Time Access View Accumulated Account History View Account History Display Up-to-date Account Information Search For Any Account Have Your Entire Account Base At Your Fingertips Not Using MPower Me How MPowered are your field personnel? FULLY MPOWERED