COPS Monitoring Bulletin Newsletter #32

Putting our Dealers first is our highest priority COPS helps you Shatter the competition by gaining a new edge in the security industry! Bonds to glass to make it nearly impenetrable! Window Glass Applied to Glass Shatter Shield Clear Film As a COPS Dealer, you have the opportunity to take advantage of this new revenue-generating business segment by becoming an Authorized Dealer and Certified Installer of Shatter Shield. Shatter Shield is a glass security film treated with a chemical developed and manufactured by DuPont. When installed by Certified Installers, the glass becomes nearly impenetrable, which is why the U.S. Government has installed this window film on more than 200 U.S. Embassies worldwide and on many federal office buildings! Manufactured in the USA, and guaranteed for life on residential installations, Shatter Shield is a product you can stand behind. • Completely new business segment and revenue opportunity • Differentiate your company with a unique product in high demand • Upsell alarm customers with enhanced Shatter Shield glass protection • Generate new business from customers with existing alarm systems installed by other alarm companies – or with no alarm system at all! Benefits to you: • Like installing a deadbolt on your customers’ glass, but it is clear and non- reflective – making it virtually invisible • Ability to withstand the shock of hammers and other potentially harmful objects • Broken glass remains in placewhich reduces likelihood of injury fromglass shards • Blocks 99% of sun’s harmful UV rays • Tinted film offers the same security benefits, plus protection against high energy bills by saving up to 20% on AC costs! Protection Benefits to your Customers: At a timewhenmany central station owners are cashingout, COPS continues to stay the course and ismaking significant re-investments for traditional independent alarm dealers. We are committed to not only support your business by offering world-class monitoring, but also by helping to keep you educated on evolving technologies and industry trends such as smarthome, internet of things (IoT), DIY security landscapes, etc. We also consider it our job to provide a solid foundation to help your business grow. Whether we are developing new ways to return your time, enhancingonline services tomake your job easier, supporting newproducts and services to help you compete effectively, or forging new relationships with select companies that give your company an advantage... we’re constantly working to help you succeed! • We created a Dealer Relations department and we're improving several internal systems to better track and report on daily interactions with our Dealers and Subscribers. These enhancements will help us identify trends and opportunities to better serve you. • Our goal is to ensure that COPS Dealers are backed by a monitoring station they can trust in any type of situation where their business and customers are concerned. We strive to pro-actively educate our Dealers on new offerings in the marketplace, as well as tools that Dealers may not be taking advantage of that could help them manage and grow their business. • As always, we encourage our Dealers to educate their customers in best alarm practices. Our Dealer Support team can assist in such areas as "Frequent AlarmOccurrences" (FAOs), which can help you drill down to find unnecessary false alarms and prevent future issues. • To find the best products and services to help our dealers be more competitive, we have begun new market research initiatives at existing, as well as new, local and national industry trade shows and events. As an example, we're pleased to announce our strategic alliance with Shatter Shield Security to offer COPS dealers an Authorized Dealer program in a completely new business segment. See Shatter Shield in action and request more information at copsmonitoring.com/shattershield ...to a NEW Income Opportunity!