COPS Monitoring Bulletin Newsletter #33

Want more info? Meet Jane. Visit SecurityTrax.com/jane to watch a short clip that illustrates how real-time tools in SecurityTrax and constant access to relevant information can help you with the Lifecycle of a Customer Account. Call 877-735-8303 to request a demo to show you how SecurityTrax can help your business. Boost Your Business With SecurityTrax Integration MPower, the industry's most comprehensive account management tool, further expands its benefits through integration with SecurityTrax, the leading cloud-based platform built specifically for the security and connected home industry. SecurityTrax boosts the effectiveness of MPower by providing you with a wide variety of real-time smart tools to oversee all aspects of your business. With MPower and SecurityTrax, you can improve customer management, streamline service and back office operations, deliver business insights, and more efficiently manage your company. One-time data entry unlocks benefits of both MPower and SecurityTrax Save valuable time and free up resources by entering customer information into ONE location. Push-button integration with SecurityTrax enables you to quickly and easily send customer data to MPower. Then, keep data in sync by updating and saving changes in SecurityTrax. • Intelligent Lead Control • Lead Credit Checks • In-Depth Customer Information • eContracts 1 • Online Customer File Storage • Customized Messaging Campaigns Sales Executive Leadership • Customizable Features • Business Intelligence & Opportunity Reports • Employee Email & SMS Notifications • Dashboards • Automated Recurring Billing • Payment Processing • Calculate Payroll, Commissions, & Payables • Bank Identification Number (BIN) Validation • Reconcile Funded Accounts Accounting • Employee Record Management • Company Directory • Employee Hierarchy Control • Organizational Hierarchy Human Resources Operations • Installation & Service Tickets • Proximity-based Technician Scheduling • Technician Arrival / Departure Alerts • Automated Inventory Management • Permit & Registration Alerts • Customer Tracking • Cloud-Based Platform • Integrated Workflow • Redundant Daily Backups • Mobile Friendly Access Information Technology Enter as Lead » Track Through Sales » Installation Scheduling » Inventory Management » Push to MPower & Activate » Recurring Billing » Payment Processing » Service Scheduling » Company Management Tools Manage all aspects of the customer lifecycle, from lead generation to account creation, with MPower and SecurityTrax. 1 Contracts must be pre-approved by COPS Monitoring to use DocuSign. • Read/Write/Sync Account Information • Authority Lookup • Place Accounts On/Off Test • View Test Results Integration